Technology translation services
Scaling software and technology content without losing clarity
When technology documentation is unclear, the impact is immediate: more support requests and slower onboarding. In the past 20+ years, we’ve provided ISO 17100-certified software and technology translation services to clients including Symantec. Our experience spans multilingual applications, documentation and digital products that enhance client retention.
Why technology content is different
The content never stands still
Software changes continuously. New features, fixes and releases bring updates to documentation, help content, release notes and product communications across multiple languages.
Translation therefore needs to work within a versioned, ongoing process rather than as a series of disconnected projects. Content needs to stay synchronized as the product evolves.
One product needs one language
The same feature may appear in the interface, a help article, an onboarding email and a developer guide. If each one uses different terminology, the experience becomes harder to follow.
Translation memories and termbases help maintain consistent product and technical terminology across the full content ecosystem, including documentation, support and product communications.
Accuracy and confidentiality go together
When translating technical content, you need linguists who understand what the content means, not just how to render the words.
At the same time, documentation can reveal unreleased features or product plans. Every linguist and associate we work with signs a strict NDA, helping protect confidential product information throughout the project.
Software and technology content we translate
A workflow built for continuously evolving content
Technology content needs a workflow that can adapt as quickly as the product itself. We assign sector-specialist linguists, supported by experienced project managers and tools that fit your existing content and delivery processes.
Our CAT-agnostic approach allows us to work with existing translation memories, terminology resources and platforms. We also use Translate5 to combine translation memory, machine translation, terminology and collaborative review within a single workflow. Where appropriate, AI-supported translation can also form part of the workflow, followed by human verification and refinement.
For recurring documentation, shared termbases and translation memories help us reuse approved language and maintain consistency between versions, products and content channels.
When the work moves from translating content to adapting the digital product itself, our software localization service covers interfaces, apps and platforms in greater depth.
Certified quality, complete confidentiality
Rest assured that quality, accuracy and confidentiality are always at the core of what we do. For proprietary engineering and pre-filing patent content, secure handling goes hand in hand with terminology and technical QA.
ISO 17100 certified
We’ve been certified since 2021, which means our translation processes, linguist qualifications and quality assurance workflows meet strict international standards.
Professional indemnity coverage
Being one of the few language service providers (LSPs) to provide indemnity cover, we give you an added layer of security.
NDAs
Every linguist and associate we work with signs a strict non-disclosure agreement (NDA), ensuring your content stays confidential at every stage of the process.
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Have you got questions?
Find the answers you need about software and technology content.
How much does technology translation cost?
The cost depends on word count, language combinations, technical complexity, file formats, number of target languages and update frequency.
For recurring documentation or continuously updated content, existing translation memories and terminology resources can also affect the project scope.
Do you translate developer documentation and API references?
Yes. We translate API documentation, developer guides, integration instructions and other specialist technical content.
We assign linguists with relevant technology expertise so technical terminology, instructions and references remain accurate and consistent.
What is the difference between technology translation and software localization?
Technology translation services cover the wider written content a technology company needs across languages, such as documentation, help centers, developer content, training and product communications.
Software localization focuses on adapting the digital product itself, including its interface, functionality and user experience for different languages and markets.
We provide both, with a dedicated software localization workflow for product-level localization.
How do you keep terminology consistent across the product, documentation and help content?
We use shared termbases and translation memories to define and reuse approved product and technical terminology.
This helps the same features and concepts use consistent language across documentation, support content and other multilingual communications. For larger projects, dedicated terminology management can provide additional control across languages and product lines.
Can AI translate software and technical content reliably?
AI can support software and technical translation, especially for high-volume or regularly updated content. However, technical terminology, product context and instructions still require human judgment to avoid errors that could confuse users or affect how a product is used.
Where appropriate, we use AI-supported translation followed by verification by specialist technology linguists, combining efficiency with the accuracy and consistency technical content requires.
Do you work with our existing tools and file formats?
Yes. Our CAT-agnostic workflow means we can adapt to the translation tools, platforms and file formats already used by your team rather than requiring you to change your setup.
We can also work with your existing translation memories and terminology resources, helping preserve approved language and consistency across products, documentation and releases.
Other ways we help you
Software localization
Software that feels native everywhere it lands.
Technical translation
Tailored solutions built for a multilingual world.
Terminology management
Consistent language across all your content.
Let’s work together
We are here to help you enhance your communication strategy and take your message further.